ON DEMAND: Eliminate your flat backlog

We’ve all experienced the dreaded flat backlog. Thousands of issues, captured over years or decades.

All these business requirements and bright ideas pile up to form an impressive wall of ‘everything we didn’t do’.

It’s incoherent, depressing and has no sense of being customer-focused.

So why do we keep them? There’s a better way.

Sean will explain how user story mapping can be used to create a customer-focused view of prioritized work.

A user story map creates a 3D view of customer touch points and gives the team better clarity into what they are trying to achieve and which persona they are seeking to serve.