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Webinar

Ask us anything - Easy Agile Programs

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Contributors
Teagan Harbridge
Customer Experience Manager
Jasmin Iordanidis
Product Marketing Manager
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Got a question about Easy Agile Programs? Need some help with something particular in the tool or want to know how to get the most out of a feature?

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    Customer-Centric Product Development in Jira

    Master Customer-Centric Product Development in Jira

    Is your agile team struggling to align development with customer needs? Want to build features your customers actually use and value?

    Join Teagan Harbridge, Customer Experience Manager at Easy Agile, for a practical guide to embedding customer-centric practices in your Jira workflow. Discover how leading teams use customer insights to drive agile product decisions that deliver measurable value.

    In this webinar, you'll learn:

    • How to conduct effective agile customer interviews that reveal genuine insights
    • Techniques for creating and managing personas directly in Jira
    • A practical framework for user story mapping in Jira that aligns with customer journeys
    • Methods to transform your backlog into a customer-centric roadmap

    Who should watch:

    • Product Managers and Product Owners focused on customer-centric development
    • Scrum Masters looking to improve team alignment with customer needs
    • Development Team Leads wanting to enhance their Jira workflow
    • Agile Coaches implementing customer-focused practices

    ‍See real examples of customer-centric agile in action. Learn practical techniques you can implement immediately using Jira. Walk away with templates and frameworks for persona creation and journey mapping that work with your existing tools and processes.

    The webinar also includes a live Q&A session where we address real challenges teams face in implementing customer-centric practices.

    Set aside 45 minutes to transform how you approach product development. Learn practical techniques for understanding your customers, making data-driven decisions, and delivering features that truly matter to your users.

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    How the SAFe® Flow Accelerators Deliver Value

    In today’s world, everything is moving fast from customer desires to business opportunities. For teams to keep accelerating value, unnecessary interruptions must be removed and replaced with a seamless work flow.

    In this webinar, expert Rebecca Davis and Jasmin Iordanidis reflect on their experience with flow and discuss:

    • Why you need to have a flow mindset for the flow accelerators to be successful
    • The importance of using flow metrics to improve customer outcomes
    • How the SAFe® flow accelerators impact productivity and value
    • How to use the flow accelerators to adapt to the hybrid model of working
    • The important role trust plays between a team and their leader when it comes to using the flow accelerators and flow metrics

    Your hosts:

    Jasmin Iordanidis : Product Marketing Manager, Certified SAFe® 5 Program Consultant, Easy Agile

    Rebecca Davis: SAFe Fellow, SPCT & Principal Consultant, Scaled Agile

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