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Master Customer-Centric Product Development in Jira

Is your agile team struggling to align development with customer needs? Want to build features your customers actually use and value?

Join Teagan Harbridge, Customer Experience Manager at Easy Agile, for a practical guide to embedding customer-centric practices in your Jira workflow. Discover how leading teams use customer insights to drive agile product decisions that deliver measurable value.

In this webinar, you'll learn:

• How to conduct effective agile customer interviews that reveal genuine insights
• Techniques for creating and managing personas directly in Jira
• A practical framework for user story mapping in Jira that aligns with customer journeys
• Methods to transform your backlog into a customer-centric roadmap

Who should watch:

• Product Managers and Product Owners focused on customer-centric development
• Scrum Masters looking to improve team alignment with customer needs
• Development Team Leads wanting to enhance their Jira workflow
• Agile Coaches implementing customer-focused practices

‍See real examples of customer-centric agile in action. Learn practical techniques you can implement immediately using Jira. Walk away with templates and frameworks for persona creation and journey mapping that work with your existing tools and processes.

The webinar also includes a live Q&A session where we address real challenges teams face in implementing customer-centric practices.

Set aside 45 minutes to transform how you approach product development. Learn practical techniques for understanding your customers, making data-driven decisions, and delivering features that truly matter to your users.

Easy Agile Co-Founder and Co-CEO Nick Muldoon walks through the essentials of User Story Mapping.

Nick talks about his experiences running Story Mapping sessions at Twitter. As well as covering:

• Why story mapping?
• How to run a story mapping session?
• What are the benefits?

You might be interested in our Ultimate Guide to User Story Mapping

If you're short on time, use the chapter markers to reach specific content.

Want to see how story mapping can benefit your team?

Easy Agile User Story Maps

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Watch Now On-Demand

To watch the webinar on-demand, click the play button above and submit the form.

Are you struggling with bottlenecks and delays? Do dependencies across teams and projects create chaos and confusion?

In this webinar, Product Leader and Agile Coach Jaclyn Smith shares practical strategies for identifying and mastering dependencies.

You will learn how to enhance communication, visualization, and ownership of dependencies to boost the collaboration and productivity of your teams.

Agenda:

• Why it is essential to manage dependencies well
• Practical tips to get started; actionable advice for effective dependency management within your teams
• Managing dependencies across planning levels; from big room planning all the way to team sprints
• Real-life examples and lessons learned; gain insights from complex project environments

Set aside half an hour for valuable insights and practical techniques that help you manage dependencies and use them to your advantage.