Tag
Migration
CompanyAtlassian data centre EOL app guide: Moving with confidence
TL;DR
On 8 September 2025, Atlassian announced Atlassian Ascend and a firm end‑of‑life date for most Data Centre products: 28 March 2029 at 23:59 PST. Support winds down in phases from 30 March 2026. Migrate early to reduce cost and risk, and to unlock cloud‑only capabilities in scale, security and AI. Easy Agile has a 100% success rate helping customers move their apps from the Data Centre to Cloud, with apps that integrate seamlessly with the Jira Cloud Migration Assistant (JCMA).
What’s changing
On 8 September 2025, Atlassian introduced Atlassian Ascend, a programme to transition Data Centre customers to Atlassian Cloud. The change provides a three‑year runway, with continued technical support through to 28 March 2029. Jira Align (self‑hosted) follows a separate policy and is not included in this EOL.
Who’s affected
Organisations running Jira Software, Jira Service Management, Confluence, Bamboo, Crowd on Data Centre, along with their mobile and Marketplace apps. Bitbucket Data Centre customers use the hybrid licence path rather than EOL.
Most teams run several Marketplace apps alongside Jira and Confluence. These apps are in scope for the Data Centre timeline and will follow the same end dates as your host products. Planning early ensures there are no gaps in capability when the deadline approaches.
Key dates and decision points
- 30 March 2026 at 23:59 PST: New customers can no longer purchase new Data Centre subscriptions or new Marketplace Data Centre apps.
- 30 March 2028 at 23:59 PST: Existing customers’ last date to purchase new Data Centre subscriptions, Marketplace apps, or subscription expansions.
- 28 March 2029 at 23:59 PST: End of life for impacted Data Centre products and Marketplace apps. Licences expire and environments become read‑only.
Why act now
Waiting compresses timelines and increases risk, and reduces feature parity between cloud and data centre applications as organisations reduce ongoing investment in data centre apps.
Renewals cannot extend beyond 28 March 2029, which creates deadline pressure. Running in read‑only mode after EOL increases exposure because no new security fixes will be provided. App roadmaps may change as the EOL nears, so early assessment gives more options. Moving sooner lets teams adopt cloud‑only capabilities across Atlassian and Easy Agile apps.Risks of waiting include rising costs from prorated renewals, reduced supportability as fixes narrow to critical issues, and tighter windows to validate Marketplace app paths.
Access to new cloud benefits will be immediate in the cloud with:
- Increased feature richness for core Atlassian and Easy Agile Apps
- Atlassian Cloud Fortified standards combined with SOC2 for a stronger security posture across Easy Agile Apps
- Continuous performance improvements and faster innovation on the cloud
- Reduced admin overhead
Third‑party apps, zero surprises
Treat Marketplace apps as first‑class in your plan. Bring them with you so teams keep their rhythm. A short review up front removes most app uncertainty. Use the Jira Cloud Migration Assistant (JCMA) to see what you have, then make clear, simple calls.
Your app plan in six steps
- Check Cloud availability. Confirm a Cloud version exists and note any feature gaps that matter to your teams.
- Know the migration path. Record the path for each app: Automated, Install only, Vendor guide, Upgrade required, Contact vendor, or No path.
- Decide and document. Choose to keep, replace or retire. Prefer simple paths and strong security.
- Engage vendors early. Share your target window, ask for pre‑checks, data mapping and rollback advice.
- Test in a sandbox. Run a test migration. Validate data, permissions and integrations with app owners.
- Cut over with care. Pick a low‑risk window. Communicate the change and support channels. Outcome: calm teams and steady delivery.
Make your move to Atlassian Cloud drama free with Cloud Concierge
A seamless migration path with Easy Agile
Easy Agile has guided dozens of migrations by working closely with customers and Solution Partners, achieving a 100% success rate for customers using our apps. With years of proven experience, we understand the risks, common pitfalls, and best practices that lead to a smooth transition.
Our apps integrate with the Jira Cloud Migration Assistant (JCMA) to make migrations simpler, and when paired with early planning and partner expertise, customers can move to Cloud with confidence. By ensuring predictability, app continuity, and zero surprises, we help customers and partners focus on the broader aspects of migration while knowing Easy Agile apps will just work.:
- Discovery and alignment to set goals and metrics
- Engage with vendors to lock in resources to support migration dates and dive into the traps and planning pitfalls early
- Readiness and architecture to confirm identity, environments and data residency
- App assessment to audit Marketplace apps and document keep, replace or retire decisions - focusing on cloud security and migration simplicity to make the call
- Partner alignment to work with the customer’s Solution Partner, assessing how Easy Agile apps fit alongside others in use and ensuring alignment with the overall migration strategy
- Test migration into a sandbox to validate data, permissions and integrations
- Cut‑over in a low‑risk window with clear communications and vendor support
- Self-serve learning modules with training and success tracking. Where features differ, use guides to find practical workarounds or replacements so teams keep their rhythm flowing
“Today’s data centre end-of-life update may bring questions and uncertainty, and we understand. But the move is achievable just as it was with Server across core Atlassian tools and third-party apps, but it’s the teams who plan early that avoid the eleventh-hour rush and reduce risk.
We’re confident in our apps and support, with a 100% success rate migrating dozens of instances, which means our customers can maintain their ways of working without the stress many feel now.
Once on cloud, the benefits are significant across both core Atlassian tools and third-party apps like Easy Agile, with added functionality to make team work easier that’s not available on data centre.
It’s an exciting moment for teams who plan, engage their partners and vendors, and make the shift.”
- Mat Lawrence, CEO, Easy Agile
FAQs
Can we stay in the Data Centre with Easy Agile?
You can stay with us as long as your Atlassian environment remains, which means you can renew through to 28 March 2029. After that, your Atlassian instance becomes read‑only at which time our apps will be impacted. The later you leave it, the less time you have to remediate, test and train.
Can apps move at the same time as core Atlassian tools?
Absolutely, our apps move seamlessly. We’ve done dozens of migrations directly with end users and via our partner community with a 100% success rate. There’s no risk or reason not to move your apps and maintain your ways of working to reduce disruption to team productivity.
How is security and compliance handled in the Cloud?
Easy Agile on cloud offers certifications, including SOC 1 and SOC 2 and Cloud Fortified, so you know your new app is secure.
How about performance and latency?
Cloud scale limits and performance have increased, meaning Easy Agile apps perform perfectly on the Cloud.
What if we have had a failed migration before?
Easy Agile can’t support your overall Atlassian cloud migration. Your best bet for support is to contact one of our expert partners.
How does Easy Agile support after moving to the Cloud?
We provide office hours support and on-demand training to help teams adjust to the new UI, discover additional features, and realise the benefits of Easy Agile apps in the Cloud. We also offer facilitated re-onboarding sessions designed to accelerate adoption, build confidence, and keep teams delivering smoothly.
How do I get started?
Move early, move calmly, and get expert help. Reach out to us for a discussion on your migration strategy and timeline so you can set a confident path forward.
ProductEasy Agile's getting onboard the Cloud Fortified train
What is Cloud Fortified?
The Atlassian ecosystem keeps growing, and today there are over 5,300 apps and more than 1,600 partners, with customers installing so many products that meet a multitude of needs.
Atlassian products set a strong foundation of security and reliability and it only makes sense that the apps that clip onto these products are just as safe and secure. This is particularly true for enterprise organizations pursuing cloud migration who want to ensure their apps meet cloud security standards.
Enter Cloud Fortified.
The Cloud Fortified program and badge makes it super simple for customers to identify enterprise-ready cloud apps with additional security, reliability, and support.
In November 2021, the Easy Agile team proudly said “Wooohooo!” as we became Cloud Fortified across our full product range 🙌 🙌
Easy Agile Trust Center: You have put your trust in us and our products. Maintaining this trust will continue to be our priority.
What Easy Agile apps are Cloud Fortified?
Easy Agile TeamRhythm
Support your team from planning through to release and retrospective, and deliver products that your customers value, with our intuitive, agile solution in Jira.
Try Easy Agile TeamRhythm for free here
Easy Agile Programs
The complete PI Planning solution for Jira. Ideal for distributed, remote or face-to-face Program Increment Planning.Try Easy Agile Programs for free here
Easy Agile Roadmaps
The simplest and most flexible roadmapping tool for Jira.
Try Easy Agile Roadmaps for free here
Easy Agile Personas
A customer centric approach to backlog refinement.
Try Easy Agile Personas for free here
Why is Cloud Fortified so important?
At Easy Agile, our customers are our highest priority. Cloud Fortified demonstrates our commitment to cloud security based on Atlassian’s programs and standards. It also is an easy way for our stakeholders to know that we meet Atlassian-aligned performance and reliability requirements and abide by strict support SLAs for an excellent cloud experience at scale.
Maximum security and continuous monitoring
Our Cloud Fortified apps are subject to the following four initiatives, which identify vulnerabilities at scale and shows our commitment to fixing these vulnerabilities and meeting Atlassian’s security baseline:
- Ecoscanner: Atlassian’s Ecoscanner platform continuously monitors all Marketplace cloud apps for common security vulnerabilities.
- Vulnerability Disclosure Program: Through this program, customers and security researchers can report cloud app vulnerabilities to Atlassian and Marketplace Partners. Atlassian runs this program and defines the parameters for all cloud apps.
- Cloud App Security Requirements: Atlassian has defined a minimum set of mandatory requirements that all Marketplace cloud apps must meet to ensure security best practices across our ecosystem.
- Security Bug Fix Policy: All Marketplace Partners are expected to meet Security Bug Fix SLAs to ensure cloud app vulnerabilities are addressed promptly.
Easy Agile also actively invests in two additional programs:
- Marketplace Bug Bounty Program: Through this program, we proactively combat security risks before they arise by incentivizing security researchers to find vulnerabilities
- Security Self-Assessment Program: Through this program, Easy Agile complete an annual security assessment that Atlassian reviews and approves.
Reliability at Scale
As Cloud Fortified apps, Easy Agile products undergo additional checks for service reliability and performance at scale, measured and monitored against service level indicators and objectives. We also proactively check to ensure future compatibility with Atlassian’s Jira to avoid disruptions. This means our Easy Agile apps are less likely to break in response to a Jira update.
As part of the Cloud Fortified certification, Easy Agile were also required to confirm our incident and change management process, that is integrated with Atlassian’s to allow for faster recovery time and continuous improvement. That means in the case of an incident there is a verified process to get back online fast.
Responsive Support
When you need help with one of our products, know that we will be there. Our Cloud Fortified apps abide by strict support SLAs. If one of our Easy Agile apps has a problem, we will get back to you within 24 hours, 5 days a week during local business hours.
Read more about our Service Level Agreement and commitment to you.
Learn more about our Security practices
The Easy Agile Trust Center has been created to help you and your team feel confident in our products security, reliability and privacy. If you want to learn more about how we are looking after your security needs, visit our Easy Agile Trust Center.