Cloud Concierge
Your safe path to Atlassian Cloud
Make your move to Atlassian Cloud drama free with Cloud Concierge, our guided migration and onboarding service. Get the support you need to plan, test and go live.
How it works
1. Assess and align. We confirm goals, timelines, compliance needs and app usage and align on the target cloud plan.
2. Prepare and prove. We help you tidy data where needed, configure a sandbox and run a representative test migration. We verify users, permissions and Easy Agile app data.
3. Cut over with care. We help you finalise the plan, communicate clearly and execute a clean cut-over of Easy Agile apps.
4. Onboard and stabilise. We run Cloud Concierge office hours and give your teams access to the anytime learning modules. We’ll even schedule live classroom sessions.
Outcomes you can expect
Cloud Concierge gives you a clear path and a steady hand. We align the move to your business goals, reduce risk with a test-first approach, and get your people up to speed fast using Easy Agile learning resources.
Normally valued at US$9,000, Cloud Concierge is free for a limited time to organisations making the shift.
Planning your move?
Talk to a migration specialist to scope your Cloud Concierge plan and timeline.
Cloud Concierge
Migration FAQs
Everything you need to know about Atlassian cloud migration services by Easy Agile
Yes. It is normally valued at US$9,000 and is offered free for a limited time to organisations migrating to Atlassian Cloud. Availability and eligibility apply.
Cloud Concierge is designed for customers using Easy Agile apps. We focus our review, support, and training on these apps so teams keep working with minimal change.
Yes. Everyone gets access to self-serve learning modules. Where the need is higher and capacity allows, we also offer live, classroom-style sessions.
Worried about paying twice for the same app as you move to Cloud? You are not alone. We can help.
Dual Licensing for Easy Agile apps
Easy Agile has joined Atlassian’s Dual Licensing programme for Marketplace apps. If eligible, you can keep your data centre (data center) licence active while you activate Cloud, without paying twice.
This lets teams migrate on their timeline, without pressure to uninstall.
Who qualifies?
You are eligible if you have an annual Cloud subscription with 1,001 seats or more, your Server or Data Centre licence is active or expired in the last 30 days, and the Cloud seat tier matches your DC tier. If you do not meet these criteria, contact us and we will help you find the best path.
If you want strategic guidance, licensing advice or hands-on migration support, work with one of our trusted Solution Partners.
Atlassian Solution Partners offer tailored services to help you plan, execute and optimise your move to Cloud, from a single instance to complex Jira environments.
Services include migration strategy, cloud architecture and a migration roadmap.