Customer Experience
![Cloud Migration Myths]()
Resource
Cloud Migration Myths
March 2022
Are these 5 cloud migration myths stopping you from moving to the cloud? Easy Agile is committing as a team to support you in your cloud migration journey and eliminate your concerns by busting these myths.
![Easy Agile Boosts Customer Support With Updated, User-Friendly Documentation]()
Resource
Easy Agile Boosts Customer Support With Updated, User-Friendly Documentation
December 2021
At Easy Agile we know having access to reliable and clear documentation for our products is crucial for our customers. That's why we have teamed up with our Partner, K15t to launch an enhanced and seamless Easy Agile docs site!
![Easy Agile's getting onboard the Cloud Fortified train đźš‚]()
Resource
Easy Agile's getting onboard the Cloud Fortified train đźš‚
November 2021
The Cloud Fortified program and badge makes it super simple for customers to identify enterprise-ready cloud apps with additional security, reliability, and support. In November 2021, the Easy Agile team proudly said “Wooohooo!” as we started to become Cloud Fortified. Currently, Easy Agile User Story Maps and Easy Agile Programs are Cloud Fortified with our other products working towards the certification now.
![How to Improve Software Security: Start With These 6 Key Steps]()
Resource
How to Improve Software Security: Start With These 6 Key Steps
October 2021
Software security protects against malicious cyberattacks, hacking, and other online risks. You’ll want to make security decisions early in the design process.
![Lyft boosts velocity by 20% with digital user story maps]()
Resource
Lyft boosts velocity by 20% with digital user story maps
September 2021
Why Lyft choose Easy Agile User Story Maps for their digital user story mapping.
![One and done: Discover how PNI media embraced virtual PI planning]()
Resource
One and done: Discover how PNI media embraced virtual PI planning
September 2021
Why PNI Media choose Easy Agile Programs as their digital PI Planning solution.
![Buyer Personas: The Ultimate Guide]()
Resource
Buyer Personas: The Ultimate Guide
November 2020
Learn everything you need to know about buyer personas, including why they’re beneficial, how to create buyer personas, and a simple persona template to get you started.
![How to be the customer when you're not the customer]()
Resource
How to be the customer when you're not the customer
October 2020
So how did we live our value of be the customer when we weren’t the customer anymore? It all starts with perspective.
![Introduction to customer personas]()
Resource
Introduction to customer personas
July 2020
Great agile teams have a crystal clear image of who their customer is. Customer personas help bring to life the hopes, dreams and pain points of your customer so that you build features with empathy and care.
![[Video] Why customer service is so important for software development teams]()
Resource
[Video] Why customer service is so important for software development teams
April 2020
Does your whole company help with customer support? How do you know what your customer's pain points are? In this Agile Take, Easy Agile Co-CEO Nick Muldoon, shares his perspective on customer service.
![The Difference Between a Flat Product Backlog and a User Story Map]()
Resource
The Difference Between a Flat Product Backlog and a User Story Map
April 2018
![[Video] Why customer service is so important for software development teams](https://cdn.sanity.io/images/w4zc2lav/production/191a70957775bf300430471143d39400256d57f9-1920x1080.jpg?rect=0,0,1919,1080&w=853&h=480&auto=format)
